Privacy Policy
Last updated: 2 November 2026
Introduction
HK JEBN Limited, HK JEBN (HKG) Limited and their affiliated companies in Hong Kong and Macao (collectively, "HK JEBN", "we", "us" or "our") are committed to protecting your personal data and privacy and to ensuring compliance with the Personal Data (Privacy) Ordinance (Cap. 486 of the Laws of Hong Kong) and the Personal Data Protection Act of Macao.
This Privacy Policy (the "Policy") sets out how we collect, use, retain, disclose and process your personal data. If you provide personal data to us, you shall be deemed to have read and agreed to this Policy as updated from time to time. This Policy forms an integral part of the relevant terms and conditions of HK JEBN.
1. How We Collect Personal Data and What Personal Data We Collect
We may collect your personal data in the following circumstances: when you register as a member, make purchases at our shops, make purchases on or browse our website, interact with us through social media platforms or contact us by any means, or when you submit a job application to us.
The types of personal data we collect may include: membership registration information, payment information, transaction records, delivery information and other information required for transactions, records of correspondence and location data, image data, and job application information. We have installed CCTV in some of our shops, and logistics personnel may also use body-worn cameras when performing transport duties.
We will not collect your sensitive personal data unless we have obtained your prior consent or it is permitted by applicable law. If you are under 18 years of age, you must obtain the consent of your parent or guardian before providing personal data.
2. How We Use Personal Data
We will only use your personal data for the specific purposes stated to you at the time of collection or for directly related purposes, including: processing membership applications, administering membership and providing membership benefits; providing our products and services and completing transactions requested by you; handling your enquiries, complaints and communications and verifying your identity; security and the prevention of theft and crime; processing job applications; and making disclosures to government or law enforcement authorities in order to comply with the law.
You may also voluntarily provide personal data to enable us to improve and recommend our products and services, and for any other purpose consented to by you from time to time.
If you choose not to provide the data requested by us, we may not be able to provide the relevant services.
3. Direct Marketing
We cannot use your personal data in direct marketing unless we have obtained your consent (including an indication of no objection); nor will we, without your written consent, provide your personal data to other HK JEBN companies or to any third party for use in direct marketing. We intend to use, and to provide to other HK JEBN companies, your contact information, membership registration information and purchase records to send you sales and marketing materials relating to our products and services (products such as food and gold jewellery, membership offers and promotional activities).
You may tick the appropriate box in the relevant forms to indicate no objection to receiving promotional materials and your consent to the provision described above, or at any time thereafter withdraw your consent by emailing cs@hkjebn.com. We will not charge any fee.
4. Disclosure and Transfer of Personal Data
We will not sell or rent your personal data. However, we may disclose or transfer your personal data to the following persons: (a) HK JEBN companies; (b) actual or prospective transferees in the event of a business sale; (c) third-party service providers bound by confidentiality agreements (such as information technology, payment and logistics service providers) and professional advisers; and (d) courts of competent jurisdiction, law enforcement agencies, government bodies, or third parties that assist in preventing fraud and security issues.
5. Data Security and Retention
We adopt appropriate technical and organisational measures to protect your personal data against unauthorised access. We will not retain your personal data for longer than is necessary for the fulfilment of the purposes for which the data were collected, or for compliance with legal or regulatory obligations or the handling of legal claims.
6. Cookies
Our website uses cookies (including Google Analytics) to analyse website usage, and the relevant data (such as IP addresses) may be processed by Google. You may refuse cookies through your browser settings.
7. Your Rights
Under applicable law, you have the right to ascertain whether we hold your personal data and to request access to and correction of your personal data. If you wish to exercise any of the above rights, please email cs@hkjebn.com or write to 7/F, HK JEBN Group Center, 13-15 Shing Wan Road, Tai Wai, New Territories, Hong Kong, marked for the attention of the Head of the Customer Service Department. We may require verification of your identity, may charge a reasonable fee for a data access request, and may refuse unreasonable requests to the extent permitted by applicable law. You also have the right to lodge a complaint with the Office of the Privacy Commissioner for Personal Data or other relevant regulatory authorities.
8. Amendments to this Policy and Contact
We reserve the right to amend this Policy, and the latest version of this Policy will be posted on www.hkjebn.com. For any enquiries or complaints, please email cs@hkjebn.com. In the event of any discrepancy among the different language versions of this Policy, the Traditional Chinese version shall prevail.
Introduction
HK JEBN Limited, HK JEBN (HKG) Limited and their affiliated companies in Hong Kong and Macao (collectively, "HK JEBN", "we", "us" or "our") are committed to protecting your personal data and privacy and to ensuring compliance with the Personal Data (Privacy) Ordinance (Cap. 486 of the Laws of Hong Kong) and the Personal Data Protection Act of Macao.
This Privacy Policy (the "Policy") sets out how we collect, use, retain, disclose and process your personal data. If you provide personal data to us, you shall be deemed to have read and agreed to this Policy as updated from time to time. This Policy forms an integral part of the relevant terms and conditions of HK JEBN.
1. How We Collect Personal Data and What Personal Data We Collect
We may collect your personal data in the following circumstances: when you register as a member, make purchases at our shops, make purchases on or browse our website, interact with us through social media platforms or contact us by any means, or when you submit a job application to us.
The types of personal data we collect may include: membership registration information, payment information, transaction records, delivery information and other information required for transactions, records of correspondence and location data, image data, and job application information. We have installed CCTV in some of our shops, and logistics personnel may also use body-worn cameras when performing transport duties.
We will not collect your sensitive personal data unless we have obtained your prior consent or it is permitted by applicable law. If you are under 18 years of age, you must obtain the consent of your parent or guardian before providing personal data.
2. How We Use Personal Data
We will only use your personal data for the specific purposes stated to you at the time of collection or for directly related purposes, including: processing membership applications, administering membership and providing membership benefits; providing our products and services and completing transactions requested by you; handling your enquiries, complaints and communications and verifying your identity; security and the prevention of theft and crime; processing job applications; and making disclosures to government or law enforcement authorities in order to comply with the law.
You may also voluntarily provide personal data to enable us to improve and recommend our products and services, and for any other purpose consented to by you from time to time.
If you choose not to provide the data requested by us, we may not be able to provide the relevant services.
3. Direct Marketing
We cannot use your personal data in direct marketing unless we have obtained your consent (including an indication of no objection); nor will we, without your written consent, provide your personal data to other HK JEBN companies or to any third party for use in direct marketing. We intend to use, and to provide to other HK JEBN companies, your contact information, membership registration information and purchase records to send you sales and marketing materials relating to our products and services (products such as food and gold jewellery, membership offers and promotional activities).
You may tick the appropriate box in the relevant forms to indicate no objection to receiving promotional materials and your consent to the provision described above, or at any time thereafter withdraw your consent by emailing cs@hkjebn.com. We will not charge any fee.
4. Disclosure and Transfer of Personal Data
We will not sell or rent your personal data. However, we may disclose or transfer your personal data to the following persons: (a) HK JEBN companies; (b) actual or prospective transferees in the event of a business sale; (c) third-party service providers bound by confidentiality agreements (such as information technology, payment and logistics service providers) and professional advisers; and (d) courts of competent jurisdiction, law enforcement agencies, government bodies, or third parties that assist in preventing fraud and security issues.
5. Data Security and Retention
We adopt appropriate technical and organisational measures to protect your personal data against unauthorised access. We will not retain your personal data for longer than is necessary for the fulfilment of the purposes for which the data were collected, or for compliance with legal or regulatory obligations or the handling of legal claims.
6. Cookies
Our website uses cookies (including Google Analytics) to analyse website usage, and the relevant data (such as IP addresses) may be processed by Google. You may refuse cookies through your browser settings.
7. Your Rights
Under applicable law, you have the right to ascertain whether we hold your personal data and to request access to and correction of your personal data. If you wish to exercise any of the above rights, please email cs@hkjebn.com or write to 7/F, HK JEBN Group Center, 13-15 Shing Wan Road, Tai Wai, New Territories, Hong Kong, marked for the attention of the Head of the Customer Service Department. We may require verification of your identity, may charge a reasonable fee for a data access request, and may refuse unreasonable requests to the extent permitted by applicable law. You also have the right to lodge a complaint with the Office of the Privacy Commissioner for Personal Data or other relevant regulatory authorities.
8. Amendments to this Policy and Contact
We reserve the right to amend this Policy, and the latest version of this Policy will be posted on www.hkjebn.com. For any enquiries or complaints, please email cs@hkjebn.com. In the event of any discrepancy among the different language versions of this Policy, the Traditional Chinese version shall prevail.
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Privacy Policy
Last updated: 2 November 2026
Introduction
HK JEBN Limited, HK JEBN (HKG) Limited and their affiliated companies in Hong Kong and Macao (collectively, "HK JEBN", "we", "us" or "our") are committed to protecting your personal data and privacy and to ensuring compliance with the Personal Data (Privacy) Ordinance (Cap. 486 of the Laws of Hong Kong) and the Personal Data Protection Act of Macao.
This Privacy Policy (the "Policy") sets out how we collect, use, retain, disclose and process your personal data. If you provide personal data to us, you shall be deemed to have read and agreed to this Policy as updated from time to time. This Policy forms an integral part of the relevant terms and conditions of HK JEBN.
1. How We Collect Personal Data and What Personal Data We Collect
We may collect your personal data in the following circumstances: when you register as a member, make purchases at our shops, make purchases on or browse our website, interact with us through social media platforms or contact us by any means, or when you submit a job application to us.
The types of personal data we collect may include: membership registration information, payment information, transaction records, delivery information and other information required for transactions, records of correspondence and location data, image data, and job application information. We have installed CCTV in some of our shops, and logistics personnel may also use body-worn cameras when performing transport duties.
We will not collect your sensitive personal data unless we have obtained your prior consent or it is permitted by applicable law. If you are under 18 years of age, you must obtain the consent of your parent or guardian before providing personal data.
2. How We Use Personal Data
We will only use your personal data for the specific purposes stated to you at the time of collection or for directly related purposes, including: processing membership applications, administering membership and providing membership benefits; providing our products and services and completing transactions requested by you; handling your enquiries, complaints and communications and verifying your identity; security and the prevention of theft and crime; processing job applications; and making disclosures to government or law enforcement authorities in order to comply with the law.
You may also voluntarily provide personal data to enable us to improve and recommend our products and services, and for any other purpose consented to by you from time to time.
If you choose not to provide the data requested by us, we may not be able to provide the relevant services.
3. Direct Marketing
We cannot use your personal data in direct marketing unless we have obtained your consent (including an indication of no objection); nor will we, without your written consent, provide your personal data to other HK JEBN companies or to any third party for use in direct marketing. We intend to use, and to provide to other HK JEBN companies, your contact information, membership registration information and purchase records to send you sales and marketing materials relating to our products and services (products such as food and gold jewellery, membership offers and promotional activities).
You may tick the appropriate box in the relevant forms to indicate no objection to receiving promotional materials and your consent to the provision described above, or at any time thereafter withdraw your consent by emailing cs@hkjebn.com. We will not charge any fee.
4. Disclosure and Transfer of Personal Data
We will not sell or rent your personal data. However, we may disclose or transfer your personal data to the following persons: (a) HK JEBN companies; (b) actual or prospective transferees in the event of a business sale; (c) third-party service providers bound by confidentiality agreements (such as information technology, payment and logistics service providers) and professional advisers; and (d) courts of competent jurisdiction, law enforcement agencies, government bodies, or third parties that assist in preventing fraud and security issues.
5. Data Security and Retention
We adopt appropriate technical and organisational measures to protect your personal data against unauthorised access. We will not retain your personal data for longer than is necessary for the fulfilment of the purposes for which the data were collected, or for compliance with legal or regulatory obligations or the handling of legal claims.
6. Cookies
Our website uses cookies (including Google Analytics) to analyse website usage, and the relevant data (such as IP addresses) may be processed by Google. You may refuse cookies through your browser settings.
7. Your Rights
Under applicable law, you have the right to ascertain whether we hold your personal data and to request access to and correction of your personal data. If you wish to exercise any of the above rights, please email cs@hkjebn.com or write to 7/F, HK JEBN Group Center, 13-15 Shing Wan Road, Tai Wai, New Territories, Hong Kong, marked for the attention of the Head of the Customer Service Department. We may require verification of your identity, may charge a reasonable fee for a data access request, and may refuse unreasonable requests to the extent permitted by applicable law. You also have the right to lodge a complaint with the Office of the Privacy Commissioner for Personal Data or other relevant regulatory authorities.
8. Amendments to this Policy and Contact
We reserve the right to amend this Policy, and the latest version of this Policy will be posted on www.hkjebn.com. For any enquiries or complaints, please email cs@hkjebn.com. In the event of any discrepancy among the different language versions of this Policy, the Traditional Chinese version shall prevail.
Introduction
HK JEBN Limited, HK JEBN (HKG) Limited and their affiliated companies in Hong Kong and Macao (collectively, "HK JEBN", "we", "us" or "our") are committed to protecting your personal data and privacy and to ensuring compliance with the Personal Data (Privacy) Ordinance (Cap. 486 of the Laws of Hong Kong) and the Personal Data Protection Act of Macao.
This Privacy Policy (the "Policy") sets out how we collect, use, retain, disclose and process your personal data. If you provide personal data to us, you shall be deemed to have read and agreed to this Policy as updated from time to time. This Policy forms an integral part of the relevant terms and conditions of HK JEBN.
1. How We Collect Personal Data and What Personal Data We Collect
We may collect your personal data in the following circumstances: when you register as a member, make purchases at our shops, make purchases on or browse our website, interact with us through social media platforms or contact us by any means, or when you submit a job application to us.
The types of personal data we collect may include: membership registration information, payment information, transaction records, delivery information and other information required for transactions, records of correspondence and location data, image data, and job application information. We have installed CCTV in some of our shops, and logistics personnel may also use body-worn cameras when performing transport duties.
We will not collect your sensitive personal data unless we have obtained your prior consent or it is permitted by applicable law. If you are under 18 years of age, you must obtain the consent of your parent or guardian before providing personal data.
2. How We Use Personal Data
We will only use your personal data for the specific purposes stated to you at the time of collection or for directly related purposes, including: processing membership applications, administering membership and providing membership benefits; providing our products and services and completing transactions requested by you; handling your enquiries, complaints and communications and verifying your identity; security and the prevention of theft and crime; processing job applications; and making disclosures to government or law enforcement authorities in order to comply with the law.
You may also voluntarily provide personal data to enable us to improve and recommend our products and services, and for any other purpose consented to by you from time to time.
If you choose not to provide the data requested by us, we may not be able to provide the relevant services.
3. Direct Marketing
We cannot use your personal data in direct marketing unless we have obtained your consent (including an indication of no objection); nor will we, without your written consent, provide your personal data to other HK JEBN companies or to any third party for use in direct marketing. We intend to use, and to provide to other HK JEBN companies, your contact information, membership registration information and purchase records to send you sales and marketing materials relating to our products and services (products such as food and gold jewellery, membership offers and promotional activities).
You may tick the appropriate box in the relevant forms to indicate no objection to receiving promotional materials and your consent to the provision described above, or at any time thereafter withdraw your consent by emailing cs@hkjebn.com. We will not charge any fee.
4. Disclosure and Transfer of Personal Data
We will not sell or rent your personal data. However, we may disclose or transfer your personal data to the following persons: (a) HK JEBN companies; (b) actual or prospective transferees in the event of a business sale; (c) third-party service providers bound by confidentiality agreements (such as information technology, payment and logistics service providers) and professional advisers; and (d) courts of competent jurisdiction, law enforcement agencies, government bodies, or third parties that assist in preventing fraud and security issues.
5. Data Security and Retention
We adopt appropriate technical and organisational measures to protect your personal data against unauthorised access. We will not retain your personal data for longer than is necessary for the fulfilment of the purposes for which the data were collected, or for compliance with legal or regulatory obligations or the handling of legal claims.
6. Cookies
Our website uses cookies (including Google Analytics) to analyse website usage, and the relevant data (such as IP addresses) may be processed by Google. You may refuse cookies through your browser settings.
7. Your Rights
Under applicable law, you have the right to ascertain whether we hold your personal data and to request access to and correction of your personal data. If you wish to exercise any of the above rights, please email cs@hkjebn.com or write to 7/F, HK JEBN Group Center, 13-15 Shing Wan Road, Tai Wai, New Territories, Hong Kong, marked for the attention of the Head of the Customer Service Department. We may require verification of your identity, may charge a reasonable fee for a data access request, and may refuse unreasonable requests to the extent permitted by applicable law. You also have the right to lodge a complaint with the Office of the Privacy Commissioner for Personal Data or other relevant regulatory authorities.
8. Amendments to this Policy and Contact
We reserve the right to amend this Policy, and the latest version of this Policy will be posted on www.hkjebn.com. For any enquiries or complaints, please email cs@hkjebn.com. In the event of any discrepancy among the different language versions of this Policy, the Traditional Chinese version shall prevail.